Customer Service | Small Biz Marketing Specialist

Category Archives for Customer Service

13 Terrifying Marketing Mistakes

13 Terrifying Marketing Mistakes

Ya know that sometimes it’s better to know what not to do in marketing vs. what you should do.  Check out Small Business Stacey’s Facebook Live presentation on 13 Ways to Not Screw Up Your Marketing

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Do You Love Them Then Leave Them?

Do You Love Them Then Leave Them?

Do You Love Them Then Leave Them? Small business owners get so excited when they get a new customer that they quickly move on to try and get more. “Small Business Stacey” shares why this is

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H2H Marketing

H2H Marketing

H2H Marketing Is your business B2C or B2B? “Small Business Stacey” shares why it’s actually neither and what you should be focusing on to close more business. #SmallBizMarketingWiz #ASmallBizLife Marketing

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Make Sure When The Cat’s Away, The Mice Don’t Play

There’s a food show every year in DC with aisles and aisles full of vendors who are there for many reasons: brand awareness, lead generation, even direct selling. It’s a tremendous opportunity

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Customer Experience

Customer Experience

Customer Experience “Small Business Stacey” rants about where most small business owners spend their time instead of what they should be focusing on which is their customer’s experience.

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Money In The Cushions

Money In The Cushions

Money In The Cushions There’s more than just coins in your couch cushions. “Small Business Stacey” shares what’s in there that can add a real boost to your marketing efforts. #SmallBizMarketingWiz

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The Chatbots Are Coming

The Chatbots Are Coming

If you’re looking for a way to provide automated – and amazing – service, engage with people, stand out from the crowd, build a list, you’ll want to listen to this episode and learn how

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Secrets That Make You Untouchable By Online-Only Competitors

Are you marketing to “affluent” customer? By some definitions, affluent customers are those households with an annual income greater than $100,000. Such households represent 21 percent of the

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3 Reasons To Be On Alignable - The Small Business Social Network

3 Reasons To Be On Alignable – The Small Business Social Network

If you are a small business owner and want to know where to spend some of your time when it comes to social media, you really need to be on Alignable The Small Business Social Network. In this episode

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Not My Job

Not My Job

It’s Not The Customers Job To Remember You Marketing in 2 Minutes or Less: It’s Not The Customers Job To Remember You Listen to the podcast:        Here’s the transcript: It’s

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