Customer Service | Small Biz Marketing Specialist

Category Archives for Customer Service

Customer Experience

Customer Experience

Customer Experience “Small Business Stacey” rants about where most small business owners spend their time instead of what they should be focusing on which is their customer’s experience.

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Money In The Cushions

Money In The Cushions

Money In The Cushions There’s more than just coins in your couch cushions. “Small Business Stacey” shares what’s in there that can add a real boost to your marketing efforts. #SmallBizMarketingWiz

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The Chatbots Are Coming

The Chatbots Are Coming

If you’re looking for a way to provide automated – and amazing – service, engage with people, stand out from the crowd, build a list, you’ll want to listen to this episode and learn how

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Secrets That Make You Untouchable By Online-Only Competitors

Are you marketing to “affluent” customer? By some definitions, affluent customers are those households with an annual income greater than $100,000. Such households represent 21 percent of the

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3 Reasons To Be On Alignable - The Small Business Social Network

3 Reasons To Be On Alignable – The Small Business Social Network

If you are a small business owner and want to know where to spend some of your time when it comes to social media, you really need to be on Alignable The Small Business Social Network. In this episode

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Not My Job

Not My Job

It’s Not The Customers Job To Remember You Marketing in 2 Minutes or Less: It’s Not The Customers Job To Remember You Listen to the podcast:        Here’s the transcript: It’s

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What Else Marketing

What Else Marketing

What is What Else Marketing? Marketing in 2 Minutes or Less: What Else Marketing Listen to the podcast:        Here’s the transcript: “What else?” marketing. “What else?”

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Value Your Customers - Retention Matters

Value Your Customers – Retention Matters

Do you really value your customers? Find out from “Small Business Stacey” why treating new customers better than current customers can be bad for business. Download/Listen to Podcast:     

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Google Appointments – The Latest in Local Marketing

I saw this post about a new Google enhancement for small businesses: Google Appointments: Google wants people to make an appointment.  Businesses now can add (in the Google My Business dashboard)

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small business marketing tips

[Marketing In 2 Minutes Or Less]: Disney Goes Goofy

In this weekly edition, I share how Disney went Goofy with its marketing. Marketing in 2 Minutes or Less: Disney Goes Goofy Download/Listen to Podcast:     Here’s the transcript: You better

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